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Explore quizzes designed to help you understand online tools and platforms, avoid unnecessary overwhelm,
and choose only what makes sense for your current stage — clarity over shiny object chasing.
Evaluate how effectively you provide support and retain loyal customers in your online business.
1. Do you respond promptly and effectively to customer inquiries?
Hint: Prompt support increases trust and satisfaction.
2. Do you have a system for gathering customer feedback and acting on it?
Hint: Feedback helps identify areas for improvement and boosts retention.
3. Do you proactively reach out to customers to nurture long-term relationships?
Hint: Proactive engagement strengthens loyalty and repeat business.
4. Do you have a clear process for resolving complaints or issues?
Hint: Consistent resolution processes maintain customer trust.
5. Do you track retention metrics and loyalty indicators?
Hint: Metrics guide actions to keep customers happy and returning.
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